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You can finally chat with Facebook if you can’t log in

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If it does not have access to your Facebook account , the re-entry process is not easy. Fortunately, Meta is simplifying things a bit by implementing a customer service chat that can help you get back to your social media account.

Much of the customer service work that the Meta-owned Facebook is doing is directed at the platform’s creators. However, the company advertisement that facebook app has a trial customer service chat that will be available to English-speaking users. However, the company was unclear on exactly who will have access, so if you’ve been locked out of your account, you can give it a try.

“Specifically in the Facebook application, we also started testing live chat support for some English-speaking users globally, including creators, who have had their accounts blocked,” Meta said in a blog post . “This first test focuses on those who are unable to access their accounts due to unusual activity or whose accounts have been suspended due to a violation of Community Standards. This will be the first time that Facebook has offered live help for people locked out of their accounts.

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Meta also announced that it is improving comment moderation for content creators on the platform. “We are adding more controls to help you manage the conversation about your content, such as blocking a user and the new accounts they create, and improving the way you hide spam comments on your posts,” the company said.

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