If you’re having trouble with your Amazon Fire TV apps, clearing the cache may be a solution. We will guide you through the process of removing temporary files on your Fire TV device.
What is the cache on Amazon Fire TV devices?
The cache is a collection of temporary files that your installed applications create during normal operation. These cache files efficiently serve your applications with the data they need. However, these cache files sometimes get corrupted and as a result your applications suffer from various problems.
Clearing the cache helps to fix those problems. Doing so won’t delete your app or any data you’ve saved in it, so don’t worry about losing any functionality. However, please note that on your Amazon Fire TV device, you can only clear cache per application; there is no way to clear all the cache on the device at once.
Clear the app cache on Amazon Fire TV devices
To start the process of clearing the app cache, press the Home button on your Amazon Fire TV remote to open the main screen of the device.
On the main screen, select the “Settings” option (a gear icon).
In the “Settings” menu, select “Applications”.
In the options on the “Applications” page, choose “Manage installed applications”.
You will now see a list of apps that you have installed on your Fire TV device. Here, select the application you are having trouble with. It will clear the cache of this selected app.
On the application page that opens, select “Clear cache.”
Suggestion: If your application continues to have problems even after clearing the cache, consider clearing the application data by selecting the “Clear data” option. Note, however, that this completely restarts the application; you will lose things like account logins and parental controls.
Cache files for the selected application were successfully removed. To clear the cache of other applications, repeat the above process for each application and you are all set.
This is how you get rid of app problems simply by clearing the cache on your Amazon Fire TV devices. Very useful!
In case your problems persist, it may be a good idea reset your Amazon Fire TV to default settings. This erases all your customizations and returns the device to factory condition.